We understand that the ongoing pandemic involving the novel coronavirus, COVID-19, has caused concern for clients who are booked on trips with us, or are considering booking trips with us.
East African governments have put strict measures in place to prevent and control the spread of COVID-19.
At this time, we do not believe that traveling here to climb Kilimanjaro or embark on a safari poses significant risk to our clients.
Nevertheless, we realize there are those who might avoid all travel during these times.
In light of the situation, Peak Planet will allow clients to defer their climbs up to one year from the original date. There is no fee to reschedule as long as we are notified 30 days or more prior to your trip start date. If we are notified within 30 days of your trip start date, there will be a $200 fee per person to reschedule.
For safaris, we are restricted by individual booking terms with each of our partner hotels and tented camps. Therefore, clients may incur fees for rescheduling their safaris to cover our fixed costs. Some only allow cancellation if a travel ban is in effect. We will continue to work with our partners for more lenient terms.
Additionally, we highly recommend adding the “cancel for any reason” option to your travel insurance policy. The basic policies may or may not cover trip cancellation due to COVID-19 concerns.
The staff at Peak Planet would like to assure everyone that the safety and well-being of all our clients is very important to us, on and off the mountain. We hope to see you in Tanzania soon.